Ocwen: yevo como dos dia keriendome contactar con un r...
A Ocwen customer review by GetHuman user ~miami florida from November 12th, 2017
Background on ~miami florida's case
GetHuman: ~miami florida - can you tell our other Ocwen customers when your case took place?
~miami florida: Yup. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to Ocwen, and if so, how?
GetHuman: And which of these common Ocwen customer issues best describes the reason you wanted to talk to them?
(Shows ~miami florida a list of common Ocwen problems)
~miami florida: "Eligibility question" was why I was trying to call.
~miami florida's review of Ocwen customer service
GetHuman: So how would you sum up your experience for GetHuman's Ocwen customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~miami florida: yevo como dos dia keriendome contactar con un representate me contesto uno me dijo q esperara y luego me dejo con el correo de voz y dejo mensajes y nunka contestan ya que nos estan ayudanodo hacer arreglos con nuestras casas devemos comunicarnos pero si nunkan contestan e marcado los dos numeros de servicio al cliente y con ninguno se puede comunicar y cuando contestan le dicen a uno espere y luego lo mandan al correo de voz muchas gracia espero mejoren el servicio al cliente
GetHuman: Let's quantify your experience contacting Ocwen. On a scale of 1 to 5, how easy is it go get help on a Ocwen problem?
~miami florida: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~miami florida: I'd give them a one out of five on communication.
GetHuman: And what about Ocwen's ability to quickly and effectively address your problem?
~miami florida: For that I would say four out of five.
GetHuman: And finally- any advice for other Ocwen customers?
~miami florida: Call them early in the day or late. Don't forget any personal or account information you might need for Ocwen to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~miami florida taken from his Ocwen customer service problem that occurred on November 3rd, 2017.