OfferUp: I can't reply back to my alerts.*Some of my pos...
Background on GetHuman-ronceros's case
GetHuman: GetHuman-ronceros - can you tell our other OfferUp customers when your case took place?
GetHuman-ronceros: Yeah. It was evening, on December 4th.
GetHuman: Did you reach out to OfferUp, and if so, how?
GetHuman: And which of these common OfferUp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-ronceros a list of common OfferUp problems)
GetHuman-ronceros: "Can't Contact Seller" was why I was trying to contact.
GetHuman-ronceros's review of OfferUp customer service
GetHuman: So how would you sum up your experience for GetHuman's OfferUp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-ronceros: I can't reply back to my alerts.*Some of my post gets deleted. I don't know why.
GetHuman: Let's quantify your experience contacting OfferUp. On a scale of 1 to 5, how easy is it go get help on a OfferUp problem?
GetHuman-ronceros: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-ronceros: I'd give them a three out of five on communication.
GetHuman: And what about OfferUp's ability to quickly and effectively address your problem?
GetHuman-ronceros: For that I would say two out of five.
GetHuman: And finally- any advice for other OfferUp customers?
GetHuman-ronceros: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OfferUp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-ronceros taken from his OfferUp customer service problem that occurred on December 4th, 2017.
OfferUp
3.80 of 5 stars | 51 reviews
GetHuman-ronceros's OfferUp Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OfferUp, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OfferUp in any way.