OfferUp: Nobody is helping me from this website or offer...
A OfferUp customer review by GetHuman user GetHuman-nyleslov from December 7th, 2017
Background on GetHuman-nyleslov's case
GetHuman: GetHuman-nyleslov - can you tell our other OfferUp customers when your case took place?
GetHuman-nyleslov: Yes I can. It was evening, on November 27th.
GetHuman: Did you reach out to OfferUp, and if so, how?
GetHuman: And which of these common OfferUp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-nyleslov a list of common OfferUp problems)
GetHuman-nyleslov: "Can't Login" was why I was trying to contact.
GetHuman-nyleslov's review of OfferUp customer service
GetHuman: So how would you sum up your experience for GetHuman's OfferUp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-nyleslov: Nobody is helping me from this website or offerup I just would like my money back
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-nyleslov: I was scammed for $**** off of offer up trying to buy a car. I used the trust account that offerup provided and they said that the money will not go to the seller unless the buyer(me) gave approval. However that didn't happen and now I've been trying to talk to someone from offerup but nobody has responded. For this website I already paid **$ to hire someone but that stopped and my problem wasn't solved so I'm just losing left and right and I would like to have my $**** back if the problem is solved then the **$ can stay here but I'm not going to pay an extra $** and not receive any help. So please someone help.
GetHuman: Let's quantify your experience contacting OfferUp. On a scale of 1 to 5, how easy is it go get help on a OfferUp problem?
GetHuman-nyleslov: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-nyleslov: I'd give them a five out of five on communication.
GetHuman: And what about OfferUp's ability to quickly and effectively address your problem?
GetHuman-nyleslov: For that I would say five out of five.
GetHuman: And finally- any advice for other OfferUp customers?
GetHuman-nyleslov: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for OfferUp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-nyleslov taken from his OfferUp customer service problem that occurred on November 27th, 2017.
OfferUp
3.70 of 5 stars | 51 reviews
GetHuman-nyleslov's OfferUp Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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