Ohio Edison: I have tried for * weeks to get through to Ohio...
A Ohio Edison customer review by GetHuman user GetHuman-436028 from November 23rd, 2017
Background on GetHuman-436028's case
GetHuman: GetHuman-436028 - can you tell our other Ohio Edison customers when your case took place?
GetHuman-436028: Yup. It was afternoon, on November 16th.
GetHuman: Did you reach out to Ohio Edison, and if so, how?
GetHuman: And which of these common Ohio Edison customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-436028 a list of common Ohio Edison problems)
GetHuman-436028: "Setup service" was why I was trying to call.
GetHuman-436028's review of Ohio Edison customer service
GetHuman: So how would you sum up your experience for GetHuman's Ohio Edison customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-436028: I have tried for * weeks to get through to Ohio Edison. PH* (***)***-****. Would someone from the company please check out phone number - *** emergency and hangs up.
GetHuman: Let's quantify your experience contacting Ohio Edison. On a scale of 1 to 5, how easy is it go get help on a Ohio Edison problem?
GetHuman-436028: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-436028: I'd give them a one out of five on communication.
GetHuman: And what about Ohio Edison's ability to quickly and effectively address your problem?
GetHuman-436028: For that I would say four out of five.
GetHuman: And finally- any advice for other Ohio Edison customers?
GetHuman-436028: Call them early in the day or late. Don't forget any personal or account information you might need for Ohio Edison to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-436028 taken from his Ohio Edison customer service problem that occurred on November 16th, 2017.