OnlineGeeks.net charged me JUST $** for COMPLET...
A Onlinegeeks.net customer review by GetHuman user ~davidmann from November 26th, 2017
Background on ~davidmann's case
GetHuman: ~davidmann - can you tell our other Onlinegeeks.net customers when your case took place?
~davidmann: Sure. It was morning, on November 21st.
GetHuman: Did you reach out to Onlinegeeks.net, and if so, how?
GetHuman: And which of these common Onlinegeeks.net customer issues best describes the reason you wanted to talk to them?
(Shows ~davidmann a list of common Onlinegeeks.net problems)
~davidmann: "None of those really matches why I wanted to call Onlinegeeks.net that day." was why I was trying to call.
~davidmann's review of Onlinegeeks.net customer service
GetHuman: So how would you sum up your experience for GetHuman's Onlinegeeks.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~davidmann: OnlineGeeks.net charged me JUST $** for COMPLETE Virus Removal AND they installed Norton Antivirus * Year on my computer.*I am so glad that I saved so much money, coz other companies I called wanted minimum $*** just for virus removal*onlinegeeks.net is highly recommended by me
GetHuman: Let's quantify your experience contacting Onlinegeeks.net. On a scale of 1 to 5, how easy is it go get help on a Onlinegeeks.net problem?
~davidmann: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~davidmann: I'd give them a three out of five on communication.
GetHuman: And what about Onlinegeeks.net's ability to quickly and effectively address your problem?
~davidmann: For that I would say five out of five.
GetHuman: And finally- any advice for other Onlinegeeks.net customers?
~davidmann: Call them early in the day or late. Don't forget any personal or account information you might need for Onlinegeeks.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~davidmann taken from his Onlinegeeks.net customer service problem that occurred on November 21st, 2017.
Onlinegeeks.net
5.00 of 5 stars | 3 reviews
~davidmann's Onlinegeeks.net Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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