Oprah Magazine: The rep was understanding of my concerns and sa...
A Oprah Magazine customer review by GetHuman user GetHuman-372663 from November 23rd, 2017
Background on GetHuman-372663's case
GetHuman: GetHuman-372663 - can you tell our other Oprah Magazine customers when your case took place?
GetHuman-372663: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Oprah Magazine, and if so, how?
GetHuman: And which of these common Oprah Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-372663 a list of common Oprah Magazine problems)
GetHuman-372663: "Cancel my subscription" was why I was trying to call.
GetHuman-372663's review of Oprah Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Oprah Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-372663: The rep was understanding of my concerns and said she would pass along my complaints to the publisher of the Ophra Magazine. My complaint was that I received a *nd notice to pay for an extended subscription "gift" for a friend. I had never expected to or signed up to pay for an extended subscription for my friend. I told the customer service center that I was quite angry that the letter that I had received was written in such an unfriendly way and that some of the type on the letters I had received were so tiny that I had to use a microscope to read them....it seemed to me that the tiny "fine" print was such that the recipient could not read it and make a good decision about the first letter that was received....that certainly was what I determined happened to me.**I told the customer service person that what really made me angry the most was the threatening statement at the end of the letter, which read "The failure of your gift of O, The Oprah Magazine to arrive won't go unnotice
GetHuman: Let's quantify your experience contacting Oprah Magazine. On a scale of 1 to 5, how easy is it go get help on a Oprah Magazine problem?
GetHuman-372663: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-372663: I'd give them a three out of five on communication.
GetHuman: And what about Oprah Magazine's ability to quickly and effectively address your problem?
GetHuman-372663: For that I would say two out of five.
GetHuman: And finally- any advice for other Oprah Magazine customers?
GetHuman-372663: Call them early in the day or late. Don't forget any personal or account information you might need for Oprah Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-372663 taken from his Oprah Magazine customer service problem that occurred on November 18th, 2017.