How come such a well known company like Orbitz...
A Orbitz customer review by GetHuman user ~Irma Rosa from November 27th, 2017
Background on ~Irma Rosa's case
GetHuman: ~Irma Rosa - can you tell our other Orbitz customers when your case took place?
~Irma Rosa: Sure. It was evening, on November 20th.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows ~Irma Rosa a list of common Orbitz problems)
~Irma Rosa: "Make a Booking" was why I was trying to call.
~Irma Rosa's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Irma Rosa: How come such a well known company like Orbitz does not have a **** number for other countries.*I had to pay for the almost one hour waiting on the phone for * times!!!!
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
~Irma Rosa: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Irma Rosa: I'd give them a three out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
~Irma Rosa: For that I would say four out of five.
GetHuman: And finally- any advice for other Orbitz customers?
~Irma Rosa: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Irma Rosa taken from his Orbitz customer service problem that occurred on November 20th, 2017.