Orbitz: When you press * several times, a recording wil...
A Orbitz customer review by GetHuman user GetHuman-363362 from October 26th, 2017
Background on GetHuman-363362's case
GetHuman: GetHuman-363362 - can you tell our other Orbitz customers when your case took place?
GetHuman-363362: Yeah. It was afternoon, on October 23rd.
GetHuman: Did you reach out to Orbitz, and if so, how?
GetHuman: And which of these common Orbitz customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-363362 a list of common Orbitz problems)
GetHuman-363362: "Change Booking" was why I was trying to call.
GetHuman-363362's review of Orbitz customer service
GetHuman: So how would you sum up your experience for GetHuman's Orbitz customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-363362: When you press * several times, a recording will say "I'm sorry..." - just ignore and keep pressing *.
GetHuman: Let's quantify your experience contacting Orbitz. On a scale of 1 to 5, how easy is it go get help on a Orbitz problem?
GetHuman-363362: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-363362: I'd give them a two out of five on communication.
GetHuman: And what about Orbitz's ability to quickly and effectively address your problem?
GetHuman-363362: For that I would say five out of five.
GetHuman: And finally- any advice for other Orbitz customers?
GetHuman-363362: Call them early in the day or late. Don't forget any personal or account information you might need for Orbitz to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-363362 taken from his Orbitz customer service problem that occurred on October 23rd, 2017.