PHEAA - Grants: When you call and get the animated system dial...
A PHEAA - Grants customer review by GetHuman user ~collegesurvivor from November 25th, 2017
Background on ~collegesurvivor's case
GetHuman: ~collegesurvivor - can you tell our other PHEAA - Grants customers when your case took place?
~collegesurvivor: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to PHEAA - Grants, and if so, how?
GetHuman: And which of these common PHEAA - Grants customer issues best describes the reason you wanted to talk to them?
(Shows ~collegesurvivor a list of common PHEAA - Grants problems)
~collegesurvivor: "Local services" was why I was trying to call.
~collegesurvivor's review of PHEAA - Grants customer service
GetHuman: So how would you sum up your experience for GetHuman's PHEAA - Grants customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~collegesurvivor: When you call and get the animated system dial **** and you will get a representative immediately.
GetHuman: Let's quantify your experience contacting PHEAA - Grants. On a scale of 1 to 5, how easy is it go get help on a PHEAA - Grants problem?
~collegesurvivor: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~collegesurvivor: I'd give them a four out of five on communication.
GetHuman: And what about PHEAA - Grants's ability to quickly and effectively address your problem?
~collegesurvivor: For that I would say one out of five.
GetHuman: And finally- any advice for other PHEAA - Grants customers?
~collegesurvivor: Call them early in the day or late. Don't forget any personal or account information you might need for PHEAA - Grants to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~collegesurvivor taken from his PHEAA - Grants customer service problem that occurred on November 20th, 2017.
PHEAA - Grants
3.00 of 5 stars | 9 reviews
~collegesurvivor's PHEAA - Grants Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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