Pajamacity.com: Sent pajamas back for a different size and they...
A Pajamacity.com customer review by GetHuman user ~Brup81 from November 13th, 2017
Background on ~Brup81's case
GetHuman: ~Brup81 - can you tell our other Pajamacity.com customers when your case took place?
~Brup81: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Pajamacity.com, and if so, how?
GetHuman: And which of these common Pajamacity.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Brup81 a list of common Pajamacity.com problems)
~Brup81: "Complaint" was why I was trying to call.
~Brup81's review of Pajamacity.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Pajamacity.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brup81: Sent pajamas back for a different size and they said they didnt receive them...so I'm out $**.**...the person*people running their sizing dept. weren't even close on making a correct sizing for me..they also don't return calls they say they will after leaving a recorded name and phone number...beware of this company's business practice!!
GetHuman: Let's quantify your experience contacting Pajamacity.com. On a scale of 1 to 5, how easy is it go get help on a Pajamacity.com problem?
~Brup81: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brup81: I'd give them a five out of five on communication.
GetHuman: And what about Pajamacity.com's ability to quickly and effectively address your problem?
~Brup81: For that I would say four out of five.
GetHuman: And finally- any advice for other Pajamacity.com customers?
~Brup81: Call them early in the day or late. Don't forget any personal or account information you might need for Pajamacity.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brup81 taken from his Pajamacity.com customer service problem that occurred on November 10th, 2017.
Pajamacity.com
2.00 of 5 stars | 1 reviews
~Brup81's Pajamacity.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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