Pandahall.com: "Excellent support quality, great communication...
A Pandahall.com customer review by GetHuman user ~Kelly A. from November 24th, 2017
Background on ~Kelly A.'s case
GetHuman: ~Kelly A. - can you tell our other Pandahall.com customers when your case took place?
~Kelly A.: Yes. It was morning, on November 14th.
GetHuman: Did you reach out to Pandahall.com, and if so, how?
GetHuman: And which of these common Pandahall.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Kelly A. a list of common Pandahall.com problems)
~Kelly A.: "Overcharge/Strange charge" was why I was trying to call.
~Kelly A.'s review of Pandahall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Pandahall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kelly A.: "Excellent support quality, great communication and awesome responsiveness"**Calling an online store and starting to explain my issues and complains is something I don't like for sure because most of these stores barely understand the point that you trying to put across. But pandahall.com has proved to be one of a kind store where your calls are not just answered promptly but you are sorted out instantly and in the best way possible. **Every time I call the store, I am always happy that the most I have to wait is * seconds for someone to answer my call. **No matter what kind of issues you are raising, their customer service team will communicate to you greatly and you will surely be happy with the kind of response they will give you as it is usually very helpful.**They treat you like a family and this is what I mostly love about pandahall.com!
GetHuman: Let's quantify your experience contacting Pandahall.com. On a scale of 1 to 5, how easy is it go get help on a Pandahall.com problem?
~Kelly A.: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kelly A.: I'd give them a five out of five on communication.
GetHuman: And what about Pandahall.com's ability to quickly and effectively address your problem?
~Kelly A.: For that I would say five out of five.
GetHuman: And finally- any advice for other Pandahall.com customers?
~Kelly A.: Call them early in the day or late. Don't forget any personal or account information you might need for Pandahall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kelly A. taken from his Pandahall.com customer service problem that occurred on November 14th, 2017.