Partsgeek.com: I THINK THIS COMPANY IS A JOKE I ORDERED A PART...

A Partsgeek.com customer review by GetHuman user ~EXTREMELY DISSATISFOED CUSTOME from November 23rd, 2017

Background on ~EXTREMELY DISSATISFOED CUSTOME's case

GetHuman: ~EXTREMELY DISSATISFOED CUSTOME - can you tell our other Partsgeek.com customers when your case took place?
~EXTREMELY DISSATISFOED CUSTOME: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
~EXTREMELY DISSATISFOED CUSTOME: I used the 800-541-9352 number I found for on the GetHuman Partsgeek.com customer phone number page I was on: Partsgeek.com Customer Service Phone Number
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~EXTREMELY DISSATISFOED CUSTOME a list of common Partsgeek.com problems)
~EXTREMELY DISSATISFOED CUSTOME: "Refund a Charge" was why I was trying to call.

~EXTREMELY DISSATISFOED CUSTOME's review of Partsgeek.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EXTREMELY DISSATISFOED CUSTOME: I THINK THIS COMPANY IS A JOKE I ORDERED A PART ON A MONDAY PAID FOR * DAY SHIPPING AND IT IS NOW FRIDAY I HAVEN'T RECEIVED IT YET I HAVE WROTE TO EMAILS TO COMPANY AND RECEIVED A RESPONSE ON WEDNESDAY THAT I WOULD RECIEVE PACKAGE ON THURSDAY AND STILL NOTHING.....DO NOT RECOMMEND THIS COMPANY AT ALL!!!!!!!
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~EXTREMELY DISSATISFOED CUSTOME: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EXTREMELY DISSATISFOED CUSTOME: I'd give them a one out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~EXTREMELY DISSATISFOED CUSTOME: For that I would say four out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~EXTREMELY DISSATISFOED CUSTOME: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EXTREMELY DISSATISFOED CUSTOME taken from his Partsgeek.com customer service problem that occurred on November 19th, 2017.

Partsgeek.com

1.15 of 5 stars | 271 reviews

~EXTREMELY DISSATISFOED CUSTOME's Partsgeek.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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