Partsgeek.com: I want to order a product, but you made me wait...
A Partsgeek.com customer review by GetHuman user ~Gary Edlund from November 16th, 2017
Background on ~Gary Edlund's case
GetHuman: ~Gary Edlund - can you tell our other Partsgeek.com customers when your case took place?
~Gary Edlund: Yup. It was morning, on November 8th.
GetHuman: Did you reach out to Partsgeek.com, and if so, how?
GetHuman: And which of these common Partsgeek.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Gary Edlund a list of common Partsgeek.com problems)
~Gary Edlund: "Check on a Price" was why I was trying to call.
~Gary Edlund's review of Partsgeek.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Partsgeek.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gary Edlund: I want to order a product, but you made me wait * times ,then hung up. SO VERY BAD. Facebook is going to hear about the worlds WORST service you have, HIRE some more Humans to awnser you god dam phones. paying customers should NEVER be treated this way ! ! ! ***-***-****....
GetHuman: Let's quantify your experience contacting Partsgeek.com. On a scale of 1 to 5, how easy is it go get help on a Partsgeek.com problem?
~Gary Edlund: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gary Edlund: I'd give them a four out of five on communication.
GetHuman: And what about Partsgeek.com's ability to quickly and effectively address your problem?
~Gary Edlund: For that I would say one out of five.
GetHuman: And finally- any advice for other Partsgeek.com customers?
~Gary Edlund: Call them early in the day or late. Don't forget any personal or account information you might need for Partsgeek.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gary Edlund taken from his Partsgeek.com customer service problem that occurred on November 8th, 2017.