PayPal Europe: Terrible. Clearly the service is being over-str...
A PayPal Europe customer review by GetHuman user ~Zach Daynes from November 28th, 2017
Background on ~Zach Daynes's case
GetHuman: ~Zach Daynes - can you tell our other PayPal Europe customers when your case took place?
~Zach Daynes: Yup. It was morning, on November 21st.
GetHuman: Did you reach out to PayPal Europe, and if so, how?
GetHuman: And which of these common PayPal Europe customer issues best describes the reason you wanted to talk to them?
(Shows ~Zach Daynes a list of common PayPal Europe problems)
~Zach Daynes: "Question" was why I was trying to contact.
~Zach Daynes's review of PayPal Europe customer service
GetHuman: So how would you sum up your experience for GetHuman's PayPal Europe customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Zach Daynes: Terrible. Clearly the service is being over-stressed but the lack of a clear message means that they are stressed. Generally unproffesional, expect better from a Company i've used for over ** years.
GetHuman: Let's quantify your experience contacting PayPal Europe. On a scale of 1 to 5, how easy is it go get help on a PayPal Europe problem?
~Zach Daynes: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Zach Daynes: I'd give them a three out of five on communication.
GetHuman: And what about PayPal Europe's ability to quickly and effectively address your problem?
~Zach Daynes: For that I would say two out of five.
GetHuman: And finally- any advice for other PayPal Europe customers?
~Zach Daynes: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PayPal Europe to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Zach Daynes taken from his PayPal Europe customer service problem that occurred on November 21st, 2017.