Pennsylvania Electric Company: When I told rep that my religion forbade conver...
A Pennsylvania Electric Company customer review by GetHuman user GetHuman-356866 from November 3rd, 2017
Background on GetHuman-356866's case
GetHuman: GetHuman-356866 - can you tell our other Pennsylvania Electric Company customers when your case took place?
GetHuman-356866: Sure. It was morning, on October 26th.
GetHuman: Did you reach out to Pennsylvania Electric Company, and if so, how?
GetHuman: And which of these common Pennsylvania Electric Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-356866 a list of common Pennsylvania Electric Company problems)
GetHuman-356866: "Lower my bill" was why I was trying to call.
GetHuman-356866's review of Pennsylvania Electric Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania Electric Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-356866: When I told rep that my religion forbade conversing with a computer*non-human, she advised me to say "representative" at the first opportunity. :)
GetHuman: Let's quantify your experience contacting Pennsylvania Electric Company. On a scale of 1 to 5, how easy is it go get help on a Pennsylvania Electric Company problem?
GetHuman-356866: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-356866: I'd give them a five out of five on communication.
GetHuman: And what about Pennsylvania Electric Company's ability to quickly and effectively address your problem?
GetHuman-356866: For that I would say two out of five.
GetHuman: And finally- any advice for other Pennsylvania Electric Company customers?
GetHuman-356866: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania Electric Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-356866 taken from his Pennsylvania Electric Company customer service problem that occurred on October 26th, 2017.
Pennsylvania Electric Company
2.50 of 5 stars | 61 reviews
GetHuman-356866's Pennsylvania Electric Company Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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