Pennsylvania State Employees Credit Union: PSECU makes arbitrary decisions to close member...
A Pennsylvania State Employees Credit Union customer review by GetHuman user ~angry ex-member from November 10th, 2017
Background on ~angry ex-member's case
GetHuman: ~angry ex-member - can you tell our other Pennsylvania State Employees Credit Union customers when your case took place?
~angry ex-member: Yes. It was afternoon, on November 8th.
GetHuman: Did you reach out to Pennsylvania State Employees Credit Union, and if so, how?
GetHuman: And which of these common Pennsylvania State Employees Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~angry ex-member a list of common Pennsylvania State Employees Credit Union problems)
~angry ex-member: "Question" was why I was trying to call.
~angry ex-member's review of Pennsylvania State Employees Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Pennsylvania State Employees Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~angry ex-member: PSECU makes arbitrary decisions to close member accounts with no notice when they have had no losses but "feel" too many checks have been written
GetHuman: Let's quantify your experience contacting Pennsylvania State Employees Credit Union. On a scale of 1 to 5, how easy is it go get help on a Pennsylvania State Employees Credit Union problem?
~angry ex-member: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~angry ex-member: I'd give them a four out of five on communication.
GetHuman: And what about Pennsylvania State Employees Credit Union's ability to quickly and effectively address your problem?
~angry ex-member: For that I would say three out of five.
GetHuman: And finally- any advice for other Pennsylvania State Employees Credit Union customers?
~angry ex-member: Call them early in the day or late. Don't forget any personal or account information you might need for Pennsylvania State Employees Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~angry ex-member taken from his Pennsylvania State Employees Credit Union customer service problem that occurred on November 8th, 2017.
Pennsylvania State Employees Credit Union
1.00 of 5 stars | 1 reviews
~angry ex-member's Pennsylvania State Employees Credit Union Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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