Performance-PCs: Can confirm, they will NEVER answer the phone...

A Performance-PCs customer review by GetHuman user GetHuman-256228 from November 27th, 2017

Background on GetHuman-256228's case

GetHuman: GetHuman-256228 - can you tell our other Performance-PCs customers when your case took place?
GetHuman-256228: Yup. It was afternoon, on November 25th.
GetHuman: Did you reach out to Performance-PCs, and if so, how?
GetHuman-256228: I used the 888-381-8222 number I found for on the GetHuman Performance-PCs customer phone number page I was on: Performance-PCs Customer Service Phone Number
GetHuman: And which of these common Performance-PCs customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-256228 a list of common Performance-PCs problems)
GetHuman-256228: "None of those really matches why I wanted to call Performance-PCs that day." was why I was trying to call.

GetHuman-256228's review of Performance-PCs customer service

GetHuman: So how would you sum up your experience for GetHuman's Performance-PCs customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-256228: Can confirm, they will NEVER answer the phone. NEVER. There were a few days that I called every few minutes in hopes of reaching someone. The phone number is just for show, don't even bother.
GetHuman: Let's quantify your experience contacting Performance-PCs. On a scale of 1 to 5, how easy is it go get help on a Performance-PCs problem?
GetHuman-256228: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-256228: I'd give them a one out of five on communication.
GetHuman: And what about Performance-PCs's ability to quickly and effectively address your problem?
GetHuman-256228: For that I would say one out of five.
GetHuman: And finally- any advice for other Performance-PCs customers?
GetHuman-256228: Call them early in the day or late. Don't forget any personal or account information you might need for Performance-PCs to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-256228 taken from his Performance-PCs customer service problem that occurred on November 25th, 2017.

Performance-PCs

1.00 of 5 stars | 9 reviews

GetHuman-256228's Performance-PCs Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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