PersonalizationMall.com: I paid for express shipping and did NOT recieve...
A PersonalizationMall.com customer review by GetHuman user GetHuman-vrross from December 8th, 2017
Background on GetHuman-vrross's case
GetHuman: GetHuman-vrross - can you tell our other PersonalizationMall.com customers when your case took place?
GetHuman-vrross: Yup. It was morning, on December 3rd.
GetHuman: Did you reach out to PersonalizationMall.com, and if so, how?
GetHuman: And which of these common PersonalizationMall.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-vrross a list of common PersonalizationMall.com problems)
GetHuman-vrross: "Warranty claim" was why I was trying to call.
GetHuman-vrross's review of PersonalizationMall.com customer service
GetHuman: So how would you sum up your experience for GetHuman's PersonalizationMall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-vrross: I paid for express shipping and did NOT recieve my order
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-vrross: I ordered a blanket for a bday gift that NEVER arrived. I payed for express shipping, BUT DID NOT RECEIVE IT
GetHuman: Let's quantify your experience contacting PersonalizationMall.com. On a scale of 1 to 5, how easy is it go get help on a PersonalizationMall.com problem?
GetHuman-vrross: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-vrross: I'd give them a five out of five on communication.
GetHuman: And what about PersonalizationMall.com's ability to quickly and effectively address your problem?
GetHuman-vrross: For that I would say five out of five.
GetHuman: And finally- any advice for other PersonalizationMall.com customers?
GetHuman-vrross: Call them early in the day or late. Don't forget any personal or account information you might need for PersonalizationMall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-vrross taken from his PersonalizationMall.com customer service problem that occurred on December 3rd, 2017.