Philadelphia Inquirer: I wasted time online trying to put my papers on...
A Philadelphia Inquirer customer review by GetHuman user GetHuman-289118 from November 28th, 2017
Background on GetHuman-289118's case
GetHuman: GetHuman-289118 - can you tell our other Philadelphia Inquirer customers when your case took place?
GetHuman-289118: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-289118 a list of common Philadelphia Inquirer problems)
GetHuman-289118: "Cancel subscription" was why I was trying to call.
GetHuman-289118's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-289118: I wasted time online trying to put my papers on vacation hold. You do not accept my password and do not send me another. Why is the phone number hard to find.
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
GetHuman-289118: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-289118: I'd give them a two out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
GetHuman-289118: For that I would say three out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
GetHuman-289118: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-289118 taken from his Philadelphia Inquirer customer service problem that occurred on November 23rd, 2017.