Philadelphia Inquirer: Pain to find the number- really should be on we...
A Philadelphia Inquirer customer review by GetHuman user ~Philly Fan in Indiana from November 23rd, 2017
Background on ~Philly Fan in Indiana's case
GetHuman: ~Philly Fan in Indiana - can you tell our other Philadelphia Inquirer customers when your case took place?
~Philly Fan in Indiana: Yup. It was evening, on November 13th.
GetHuman: Did you reach out to Philadelphia Inquirer, and if so, how?
GetHuman: And which of these common Philadelphia Inquirer customer issues best describes the reason you wanted to talk to them?
(Shows ~Philly Fan in Indiana a list of common Philadelphia Inquirer problems)
~Philly Fan in Indiana: "Update Account Info" was why I was trying to call.
~Philly Fan in Indiana's review of Philadelphia Inquirer customer service
GetHuman: So how would you sum up your experience for GetHuman's Philadelphia Inquirer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Philly Fan in Indiana: Pain to find the number- really should be on website!- but once I found it service was quick and very pleasant.
GetHuman: Let's quantify your experience contacting Philadelphia Inquirer. On a scale of 1 to 5, how easy is it go get help on a Philadelphia Inquirer problem?
~Philly Fan in Indiana: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Philly Fan in Indiana: I'd give them a three out of five on communication.
GetHuman: And what about Philadelphia Inquirer's ability to quickly and effectively address your problem?
~Philly Fan in Indiana: For that I would say four out of five.
GetHuman: And finally- any advice for other Philadelphia Inquirer customers?
~Philly Fan in Indiana: Call them early in the day or late. Don't forget any personal or account information you might need for Philadelphia Inquirer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Philly Fan in Indiana taken from his Philadelphia Inquirer customer service problem that occurred on November 13th, 2017.