Philosophy.com: having a problem with tops of perfume bottles c...
A Philosophy.com customer review by GetHuman user GetHuman-brk from December 7th, 2017
Background on GetHuman-brk's case
GetHuman: GetHuman-brk - can you tell our other Philosophy.com customers when your case took place?
GetHuman-brk: Sure. It was morning, on December 2nd.
GetHuman: Did you reach out to Philosophy.com, and if so, how?
GetHuman: And which of these common Philosophy.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-brk a list of common Philosophy.com problems)
GetHuman-brk: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-brk's review of Philosophy.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Philosophy.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-brk: having a problem with tops of perfume bottles can return can you help
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman-brk: can only spray twice gets stuck in top can not spray
GetHuman: Let's quantify your experience contacting Philosophy.com. On a scale of 1 to 5, how easy is it go get help on a Philosophy.com problem?
GetHuman-brk: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-brk: I'd give them a one out of five on communication.
GetHuman: And what about Philosophy.com's ability to quickly and effectively address your problem?
GetHuman-brk: For that I would say one out of five.
GetHuman: And finally- any advice for other Philosophy.com customers?
GetHuman-brk: Call them early in the day or late. Don't forget any personal or account information you might need for Philosophy.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-brk taken from his Philosophy.com customer service problem that occurred on December 2nd, 2017.
Philosophy.com
-1.00 of 5 stars | 22 reviews
GetHuman-brk's Philosophy.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Philosophy.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Philosophy.com in any way.