Pinnacle West Capital Corporation: questions about other people beyond my immediat...
A Pinnacle West Capital Corporation customer review by GetHuman user ~dbc from November 15th, 2017
Background on ~dbc's case
GetHuman: ~dbc - can you tell our other Pinnacle West Capital Corporation customers when your case took place?
~dbc: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Pinnacle West Capital Corporation, and if so, how?
GetHuman: And which of these common Pinnacle West Capital Corporation customer issues best describes the reason you wanted to talk to them?
(Shows ~dbc a list of common Pinnacle West Capital Corporation problems)
~dbc: "Book appointment" was why I was trying to call.
~dbc's review of Pinnacle West Capital Corporation customer service
GetHuman: So how would you sum up your experience for GetHuman's Pinnacle West Capital Corporation customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dbc: questions about other people beyond my immediate family that I didn't know the answers to created problems in creating and accessing an online account and now I have to wait for an access code through the U.S. mail - ridiculous questions about people I don't know but with my last name!
GetHuman: Let's quantify your experience contacting Pinnacle West Capital Corporation. On a scale of 1 to 5, how easy is it go get help on a Pinnacle West Capital Corporation problem?
~dbc: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dbc: I'd give them a five out of five on communication.
GetHuman: And what about Pinnacle West Capital Corporation's ability to quickly and effectively address your problem?
~dbc: For that I would say five out of five.
GetHuman: And finally- any advice for other Pinnacle West Capital Corporation customers?
~dbc: Call them early in the day or late. Don't forget any personal or account information you might need for Pinnacle West Capital Corporation to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dbc taken from his Pinnacle West Capital Corporation customer service problem that occurred on November 14th, 2017.
Pinnacle West Capital Corporation
5.00 of 5 stars | 1 reviews
~dbc's Pinnacle West Capital Corporation Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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