Piperlime.com: Natalie from Piperlime was not only unhelpful...

A Piperlime.com customer review by GetHuman user ~horrible service from November 22nd, 2017

Background on ~horrible service's case

GetHuman: ~horrible service - can you tell our other Piperlime.com customers when your case took place?
~horrible service: Yup. It was afternoon, on November 19th.
GetHuman: Did you reach out to Piperlime.com, and if so, how?
~horrible service: I used the 877-747-3754 number I found for on the GetHuman Piperlime.com customer phone number page I was on: Piperlime.com Customer Service Phone Number
GetHuman: And which of these common Piperlime.com customer issues best describes the reason you wanted to talk to them?
(Shows ~horrible service a list of common Piperlime.com problems)
~horrible service: "Complaint" was why I was trying to call.

~horrible service's review of Piperlime.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Piperlime.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~horrible service: Natalie from Piperlime was not only unhelpful, but purposely gave me the wrong information. She told me to contact P*****@***.com - which was blatantly a fake email address. All I needed was a receipt emailed to me - don't understand why anyone would purposely lie to their customer just to ***** with them. Horrible service here every time.
GetHuman: Let's quantify your experience contacting Piperlime.com. On a scale of 1 to 5, how easy is it go get help on a Piperlime.com problem?
~horrible service: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~horrible service: I'd give them a four out of five on communication.
GetHuman: And what about Piperlime.com's ability to quickly and effectively address your problem?
~horrible service: For that I would say one out of five.
GetHuman: And finally- any advice for other Piperlime.com customers?
~horrible service: Call them early in the day or late. Don't forget any personal or account information you might need for Piperlime.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~horrible service taken from his Piperlime.com customer service problem that occurred on November 19th, 2017.

Piperlime.com

1.00 of 5 stars | 1 reviews

~horrible service's Piperlime.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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