Plentyoffish: I have never been able to get your customer ser...
A Plentyoffish customer review by GetHuman user ~Thankfulforeverything from November 19th, 2017
Background on ~Thankfulforeverything's case
GetHuman: ~Thankfulforeverything - can you tell our other Plentyoffish customers when your case took place?
~Thankfulforeverything: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Plentyoffish, and if so, how?
GetHuman: And which of these common Plentyoffish customer issues best describes the reason you wanted to talk to them?
(Shows ~Thankfulforeverything a list of common Plentyoffish problems)
~Thankfulforeverything: "Hacked Account" was why I was trying to contact.
~Thankfulforeverything's review of Plentyoffish customer service
GetHuman: So how would you sum up your experience for GetHuman's Plentyoffish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thankfulforeverything: I have never been able to get your customer service and when I email you it takes * days to get a reply and I am not able to log in to delete my account on either of my email addresses that I have as the first one has the same user name as some else and so I made a second one and haven't been able to login on that one either. Your phone number says to leave you a message and I have never gotten a return call after five days.
GetHuman: Let's quantify your experience contacting Plentyoffish. On a scale of 1 to 5, how easy is it go get help on a Plentyoffish problem?
~Thankfulforeverything: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thankfulforeverything: I'd give them a one out of five on communication.
GetHuman: And what about Plentyoffish's ability to quickly and effectively address your problem?
~Thankfulforeverything: For that I would say one out of five.
GetHuman: And finally- any advice for other Plentyoffish customers?
~Thankfulforeverything: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Plentyoffish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thankfulforeverything taken from his Plentyoffish customer service problem that occurred on November 15th, 2017.