Pogo - EA Games: I have been trying to get a hold of Pogo since...
A Pogo - EA Games customer review by GetHuman user ~Guzzlette from November 27th, 2017
Background on ~Guzzlette's case
GetHuman: ~Guzzlette - can you tell our other Pogo - EA Games customers when your case took place?
~Guzzlette: Yes I can. It was morning, on November 25th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Guzzlette a list of common Pogo - EA Games problems)
~Guzzlette: "Returns" was why I was trying to contact.
~Guzzlette's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Guzzlette: I have been trying to get a hold of Pogo since January ****, it's now almost the end of May, and you have cut my Pogo off because my credit card * changed and you won't let me update it. Many calls, you people somehow in my computer poking around, and adding things to my computer that I do not want, and did not ask for. I WANT MY POGO BACK, OR GIVE ME ALL MY MONEY BACK FOR THE THINGS I HAVE BOUGHT THROUGH POGO FOR THE PAST ALMOST ** YEARS.....THIS IS NOTHING BUT A JOKE
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~Guzzlette: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Guzzlette: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~Guzzlette: For that I would say four out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~Guzzlette: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Guzzlette taken from his Pogo - EA Games customer service problem that occurred on November 25th, 2017.