Pogo - EA Games: I should not have to pay for help. Was only on...
A Pogo - EA Games customer review by GetHuman user ~ricsan124 from November 23rd, 2017
Background on ~ricsan124's case
GetHuman: ~ricsan124 - can you tell our other Pogo - EA Games customers when your case took place?
~ricsan124: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~ricsan124 a list of common Pogo - EA Games problems)
~ricsan124: "Refund a Charge" was why I was trying to contact.
~ricsan124's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ricsan124: I should not have to pay for help. Was only on phone * min. because they told me to go to website and then hung on. What a way to treat members. have been a member for * years
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~ricsan124: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ricsan124: I'd give them a two out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~ricsan124: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~ricsan124: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ricsan124 taken from his Pogo - EA Games customer service problem that occurred on November 14th, 2017.