Pogo - EA Games: could not resole my problem!!! Doesn't seem lik...

A Pogo - EA Games customer review by GetHuman user ~rnaeve2241 from November 22nd, 2017

Background on ~rnaeve2241's case

GetHuman: ~rnaeve2241 - can you tell our other Pogo - EA Games customers when your case took place?
~rnaeve2241: Yup. It was morning, on November 18th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
~rnaeve2241: I used a help page I found on the GetHuman Pogo - EA Games customer service contact info page: Contact Pogo - EA Games Customer Service
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~rnaeve2241 a list of common Pogo - EA Games problems)
~rnaeve2241: "Problem With the App" was why I was trying to contact.

~rnaeve2241's review of Pogo - EA Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rnaeve2241: could not resole my problem!!! Doesn't seem like it would be so hard!! I'm done with pogo. I have been giving the guy info. for an hr.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~rnaeve2241: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rnaeve2241: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~rnaeve2241: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~rnaeve2241: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rnaeve2241 taken from his Pogo - EA Games customer service problem that occurred on November 18th, 2017.

Pogo - EA Games

1.42 of 5 stars | 166 reviews
Pogo - EA Games ReviewsHow to contact Pogo - EA Games

~rnaeve2241's Pogo - EA Games Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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