Pogo - EA Games: i live in canada bought a pre-paid mastercard f...
A Pogo - EA Games customer review by GetHuman user ~heartsinatlantis from November 26th, 2017
Background on ~heartsinatlantis's case
GetHuman: ~heartsinatlantis - can you tell our other Pogo - EA Games customers when your case took place?
~heartsinatlantis: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~heartsinatlantis a list of common Pogo - EA Games problems)
~heartsinatlantis: "Refund a Charge" was why I was trying to contact.
~heartsinatlantis's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~heartsinatlantis: i live in canada bought a pre-paid mastercard for club pogo. pogo took money off my card but i have not had club pogo for almost a year. i have a learning disabled son he plays word search you need club to pay, just got the run around for a year. they told me to try another credit card, i am not paying twice. RIP OFF. I cannot afford to buy another club pogo pass, we just make ends meet now. I am not going hungry because of these inconsiderate people.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~heartsinatlantis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~heartsinatlantis: I'd give them a two out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~heartsinatlantis: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~heartsinatlantis: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~heartsinatlantis taken from his Pogo - EA Games customer service problem that occurred on November 18th, 2017.