Polaroid: I called at **** PST and was told that the offi...
A Polaroid customer review by GetHuman user ~Grunion from November 17th, 2017
Background on ~Grunion's case
GetHuman: ~Grunion - can you tell our other Polaroid customers when your case took place?
~Grunion: Sure. It was evening, on November 10th.
GetHuman: Did you reach out to Polaroid, and if so, how?
GetHuman: And which of these common Polaroid customer issues best describes the reason you wanted to talk to them?
(Shows ~Grunion a list of common Polaroid problems)
~Grunion: "Warranty claim" was why I was trying to call.
~Grunion's review of Polaroid customer service
GetHuman: So how would you sum up your experience for GetHuman's Polaroid customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Grunion: I called at **** PST and was told that the office was closed and to call back when they are open. No name was given or any hours of operation. My guess is they do not have any customer service
GetHuman: Let's quantify your experience contacting Polaroid. On a scale of 1 to 5, how easy is it go get help on a Polaroid problem?
~Grunion: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Grunion: I'd give them a two out of five on communication.
GetHuman: And what about Polaroid's ability to quickly and effectively address your problem?
~Grunion: For that I would say five out of five.
GetHuman: And finally- any advice for other Polaroid customers?
~Grunion: Call them early in the day or late. Don't forget any personal or account information you might need for Polaroid to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Grunion taken from his Polaroid customer service problem that occurred on November 10th, 2017.