Polo Ralph Lauren: Polo shipped the wrong item and the sales reps...
A Polo Ralph Lauren customer review by GetHuman user GetHuman-395482 from November 19th, 2017
Background on GetHuman-395482's case
GetHuman: GetHuman-395482 - can you tell our other Polo Ralph Lauren customers when your case took place?
GetHuman-395482: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Polo Ralph Lauren, and if so, how?
GetHuman: And which of these common Polo Ralph Lauren customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-395482 a list of common Polo Ralph Lauren problems)
GetHuman-395482: "Track order" was why I was trying to call.
GetHuman-395482's review of Polo Ralph Lauren customer service
GetHuman: So how would you sum up your experience for GetHuman's Polo Ralph Lauren customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-395482: Polo shipped the wrong item and the sales reps were incompetent. Ended up canceling the order all together
GetHuman: Let's quantify your experience contacting Polo Ralph Lauren. On a scale of 1 to 5, how easy is it go get help on a Polo Ralph Lauren problem?
GetHuman-395482: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-395482: I'd give them a three out of five on communication.
GetHuman: And what about Polo Ralph Lauren's ability to quickly and effectively address your problem?
GetHuman-395482: For that I would say one out of five.
GetHuman: And finally- any advice for other Polo Ralph Lauren customers?
GetHuman-395482: Call them early in the day or late. Don't forget any personal or account information you might need for Polo Ralph Lauren to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-395482 taken from his Polo Ralph Lauren customer service problem that occurred on November 13th, 2017.
Polo Ralph Lauren
1.00 of 5 stars | 1 reviews
GetHuman-395482's Polo Ralph Lauren Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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