Portland Press Herald: How do you expect someone in PA to help someone...
A Portland Press Herald customer review by GetHuman user ~Patti from November 17th, 2017
Background on ~Patti 's case
GetHuman: ~Patti - can you tell our other Portland Press Herald customers when your case took place?
~Patti : Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Portland Press Herald, and if so, how?
GetHuman: And which of these common Portland Press Herald customer issues best describes the reason you wanted to talk to them?
(Shows ~Patti a list of common Portland Press Herald problems)
~Patti : "Lower my bill" was why I was trying to call.
~Patti 's review of Portland Press Herald customer service
GetHuman: So how would you sum up your experience for GetHuman's Portland Press Herald customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patti : How do you expect someone in PA to help someone in Portland, ME when all they do is say "sorry, I will get in touch w*???"...doesn't cut the mustard...We haven't received a MST for * wks., plus the TV Weekly which should come on Sat. for * wks...try to get a human at One City Ctr.*So. Portland...No humans work there....Have left * messages today for Sharon Leeman who is OUT OF THE OFFICE, but will return....WHEN!!! Is she just out of the office for a time, vacation for a week...good telephone customer service is importand...I am a ** yr. employee of the PPH & retired * yrs. ago...not impressed w*customer service as Mr. Sussman has put in place....
GetHuman: Let's quantify your experience contacting Portland Press Herald. On a scale of 1 to 5, how easy is it go get help on a Portland Press Herald problem?
~Patti : I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patti : I'd give them a three out of five on communication.
GetHuman: And what about Portland Press Herald's ability to quickly and effectively address your problem?
~Patti : For that I would say five out of five.
GetHuman: And finally- any advice for other Portland Press Herald customers?
~Patti : Call them early in the day or late. Don't forget any personal or account information you might need for Portland Press Herald to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patti taken from his Portland Press Herald customer service problem that occurred on November 14th, 2017.