Preciousmoments.com: the agent Raul was good however, they only supp...

A Preciousmoments.com customer review by GetHuman user ~kate from November 20th, 2017

Background on ~kate's case

GetHuman: ~kate - can you tell our other Preciousmoments.com customers when your case took place?
~kate: Yup. It was afternoon, on November 10th.
GetHuman: Did you reach out to Preciousmoments.com, and if so, how?
~kate: I used the 800-445-2220 number I found for on the GetHuman Preciousmoments.com customer phone number page I was on: Preciousmoments.com Customer Service Phone Number
GetHuman: And which of these common Preciousmoments.com customer issues best describes the reason you wanted to talk to them?
(Shows ~kate a list of common Preciousmoments.com problems)
~kate: "Overcharge/Strange charge" was why I was trying to call.

~kate's review of Preciousmoments.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Preciousmoments.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kate: the agent Raul was good however, they only support ceramic products and i need to call someone else for breastpump.
GetHuman: Let's quantify your experience contacting Preciousmoments.com. On a scale of 1 to 5, how easy is it go get help on a Preciousmoments.com problem?
~kate: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kate: I'd give them a five out of five on communication.
GetHuman: And what about Preciousmoments.com's ability to quickly and effectively address your problem?
~kate: For that I would say five out of five.
GetHuman: And finally- any advice for other Preciousmoments.com customers?
~kate: Call them early in the day or late. Don't forget any personal or account information you might need for Preciousmoments.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kate taken from his Preciousmoments.com customer service problem that occurred on November 10th, 2017.

Preciousmoments.com

5.00 of 5 stars | 1 reviews

~kate's Preciousmoments.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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