ProFlowers: They sent the flowers from Dallas to Houston ov...
A ProFlowers customer review by GetHuman user ~doting momma from November 8th, 2017
Background on ~doting momma's case
GetHuman: ~doting momma - can you tell our other ProFlowers customers when your case took place?
~doting momma: Yup. It was afternoon, on November 1st.
GetHuman: Did you reach out to ProFlowers, and if so, how?
GetHuman: And which of these common ProFlowers customer issues best describes the reason you wanted to talk to them?
(Shows ~doting momma a list of common ProFlowers problems)
~doting momma: "Make a purchase" was why I was trying to call.
~doting momma's review of ProFlowers customer service
GetHuman: So how would you sum up your experience for GetHuman's ProFlowers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~doting momma: They sent the flowers from Dallas to Houston overnite then charged me extra for fast service. Short stems so roses barely fit in the vase. Not a good value.
GetHuman: Let's quantify your experience contacting ProFlowers. On a scale of 1 to 5, how easy is it go get help on a ProFlowers problem?
~doting momma: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~doting momma: I'd give them a five out of five on communication.
GetHuman: And what about ProFlowers's ability to quickly and effectively address your problem?
~doting momma: For that I would say three out of five.
GetHuman: And finally- any advice for other ProFlowers customers?
~doting momma: Call them early in the day or late. Don't forget any personal or account information you might need for ProFlowers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~doting momma taken from his ProFlowers customer service problem that occurred on November 1st, 2017.