ProblemSolvers.com: I spoke to Justin and he really did well. Full...
A ProblemSolvers.com customer review by GetHuman user ~Calif coastal from November 25th, 2017
Background on ~Calif coastal's case
GetHuman: ~Calif coastal - can you tell our other ProblemSolvers.com customers when your case took place?
~Calif coastal: Sure. It was morning, on November 17th.
GetHuman: Did you reach out to ProblemSolvers.com, and if so, how?
GetHuman: And which of these common ProblemSolvers.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Calif coastal a list of common ProblemSolvers.com problems)
~Calif coastal: "Cancel order" was why I was trying to call.
~Calif coastal's review of ProblemSolvers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ProblemSolvers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Calif coastal: I spoke to Justin and he really did well. Full refund and a complimentary $** gift card for all the H--- I went through with them. Long story...but I feel I "earned" that card haha. Because of this I will continue to use their (multiple) online stores.
GetHuman: Let's quantify your experience contacting ProblemSolvers.com. On a scale of 1 to 5, how easy is it go get help on a ProblemSolvers.com problem?
~Calif coastal: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Calif coastal: I'd give them a three out of five on communication.
GetHuman: And what about ProblemSolvers.com's ability to quickly and effectively address your problem?
~Calif coastal: For that I would say four out of five.
GetHuman: And finally- any advice for other ProblemSolvers.com customers?
~Calif coastal: Call them early in the day or late. Don't forget any personal or account information you might need for ProblemSolvers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Calif coastal taken from his ProblemSolvers.com customer service problem that occurred on November 17th, 2017.
ProblemSolvers.com
5.00 of 5 stars | 3 reviews
~Calif coastal's ProblemSolvers.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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