ProtectMyID: I've been on hold with them for * hours and * m...
Background on GetHuman-markoval's case
GetHuman: GetHuman-markoval - can you tell our other ProtectMyID customers when your case took place?
GetHuman-markoval: Yes. It was afternoon, on December 2nd.
GetHuman: Did you reach out to ProtectMyID, and if so, how?
GetHuman: And which of these common ProtectMyID customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-markoval a list of common ProtectMyID problems)
GetHuman-markoval: "None of those really matches why I wanted to call ProtectMyID that day." was why I was trying to call.
GetHuman-markoval's review of ProtectMyID customer service
GetHuman: So how would you sum up your experience for GetHuman's ProtectMyID customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-markoval: I've been on hold with them for * hours and * minutes and counting
GetHuman: Let's quantify your experience contacting ProtectMyID. On a scale of 1 to 5, how easy is it go get help on a ProtectMyID problem?
GetHuman-markoval: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-markoval: I'd give them a five out of five on communication.
GetHuman: And what about ProtectMyID's ability to quickly and effectively address your problem?
GetHuman-markoval: For that I would say five out of five.
GetHuman: And finally- any advice for other ProtectMyID customers?
GetHuman-markoval: Call them early in the day or late. Don't forget any personal or account information you might need for ProtectMyID to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-markoval taken from his ProtectMyID customer service problem that occurred on December 2nd, 2017.
ProtectMyID
6.80 of 5 stars | 66 reviews
GetHuman-markoval's ProtectMyID Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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