Public Service Electric & Gas: Horrible communication
A Public Service Electric & Gas customer review by GetHuman user GetHuman-349305 from November 13th, 2017
Background on GetHuman-349305's case
GetHuman: GetHuman-349305 - can you tell our other Public Service Electric & Gas customers when your case took place?
GetHuman-349305: Yes I can. It was late at night, on November 4th.
GetHuman: Did you reach out to Public Service Electric & Gas, and if so, how?
GetHuman: And which of these common Public Service Electric & Gas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-349305 a list of common Public Service Electric & Gas problems)
GetHuman-349305: "Lower my bill" was why I was trying to call.
GetHuman-349305's review of Public Service Electric & Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's Public Service Electric & Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-349305: Horrible communication
GetHuman: Let's quantify your experience contacting Public Service Electric & Gas. On a scale of 1 to 5, how easy is it go get help on a Public Service Electric & Gas problem?
GetHuman-349305: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-349305: I'd give them a four out of five on communication.
GetHuman: And what about Public Service Electric & Gas's ability to quickly and effectively address your problem?
GetHuman-349305: For that I would say one out of five.
GetHuman: And finally- any advice for other Public Service Electric & Gas customers?
GetHuman-349305: Call them early in the day or late. Don't forget any personal or account information you might need for Public Service Electric & Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-349305 taken from his Public Service Electric & Gas customer service problem that occurred on November 4th, 2017.
Public Service Electric & Gas
1.00 of 5 stars | 7 reviews
GetHuman-349305's Public Service Electric & Gas Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Public Service Electric & Gas, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Public Service Electric & Gas in any way.