Publisher's Clearing House: Edna was to the point yet kind, thoughtful, and...
A Publisher's Clearing House customer review by GetHuman user ~Fort Wayne, Indiana from November 26th, 2017
Background on ~Fort Wayne, Indiana's case
GetHuman: ~Fort Wayne, Indiana - can you tell our other Publisher's Clearing House customers when your case took place?
~Fort Wayne, Indiana: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Fort Wayne, Indiana a list of common Publisher's Clearing House problems)
~Fort Wayne, Indiana: "Cancel Account" was why I was trying to call.
~Fort Wayne, Indiana's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fort Wayne, Indiana: Edna was to the point yet kind, thoughtful, and thorough. She was easy to speak to but a little static around her. To the point, helpful and never wavered to get service done so she could get to the next person who needed help, although she did not say so. Thank you Edna for your help.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Fort Wayne, Indiana: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fort Wayne, Indiana: I'd give them a four out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Fort Wayne, Indiana: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Fort Wayne, Indiana: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fort Wayne, Indiana taken from his Publisher's Clearing House customer service problem that occurred on November 16th, 2017.