Publisher's Clearing House: Revised billing promised for defective merchand...
A Publisher's Clearing House customer review by GetHuman user ~Cannot find it from November 16th, 2017
Background on ~Cannot find it's case
GetHuman: ~Cannot find it - can you tell our other Publisher's Clearing House customers when your case took place?
~Cannot find it: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Cannot find it a list of common Publisher's Clearing House problems)
~Cannot find it: "Refund a Charge" was why I was trying to call.
~Cannot find it's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cannot find it: Revised billing promised for defective merchandise. Will see if confirmed. Would have liked to be given "confirmation number" but customer service rep says that "none will be needed" and "they don't issue them."
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Cannot find it: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cannot find it: I'd give them a four out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Cannot find it: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Cannot find it: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cannot find it taken from his Publisher's Clearing House customer service problem that occurred on November 10th, 2017.