Pure Romance: I ordered from a party from consultant addrienn...
A Pure Romance customer review by GetHuman user ~j1016 from November 19th, 2017
Background on ~j1016's case
GetHuman: ~j1016 - can you tell our other Pure Romance customers when your case took place?
~j1016: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Pure Romance, and if so, how?
GetHuman: And which of these common Pure Romance customer issues best describes the reason you wanted to talk to them?
(Shows ~j1016 a list of common Pure Romance problems)
~j1016: "None of those really matches why I wanted to call Pure Romance that day." was why I was trying to call.
~j1016's review of Pure Romance customer service
GetHuman: So how would you sum up your experience for GetHuman's Pure Romance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~j1016: I ordered from a party from consultant addrienne Mccuen...beeen charged no items...shw won't return texts or callls ..is this how your business work..will nevee order from here. .will telll ALL family n friend...it's terrible! !!
GetHuman: Let's quantify your experience contacting Pure Romance. On a scale of 1 to 5, how easy is it go get help on a Pure Romance problem?
~j1016: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~j1016: I'd give them a five out of five on communication.
GetHuman: And what about Pure Romance's ability to quickly and effectively address your problem?
~j1016: For that I would say five out of five.
GetHuman: And finally- any advice for other Pure Romance customers?
~j1016: Call them early in the day or late. Don't forget any personal or account information you might need for Pure Romance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~j1016 taken from his Pure Romance customer service problem that occurred on November 17th, 2017.
Pure Romance
3.00 of 5 stars | 1 reviews
~j1016's Pure Romance Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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