Purityproducts.com: Would never recommend product to anyone. Could...
A Purityproducts.com customer review by GetHuman user ~dogqueen from November 16th, 2017
Background on ~dogqueen's case
GetHuman: ~dogqueen - can you tell our other Purityproducts.com customers when your case took place?
~dogqueen: Yes. It was afternoon, on November 6th.
GetHuman: Did you reach out to Purityproducts.com, and if so, how?
GetHuman: And which of these common Purityproducts.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dogqueen a list of common Purityproducts.com problems)
~dogqueen: "Change order" was why I was trying to call.
~dogqueen's review of Purityproducts.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Purityproducts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dogqueen: Would never recommend product to anyone. Could not get them to cancel my order. Kept telling me having problems with the computer but first could not understand the person on the phone. Took didn't understand English.
GetHuman: Let's quantify your experience contacting Purityproducts.com. On a scale of 1 to 5, how easy is it go get help on a Purityproducts.com problem?
~dogqueen: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dogqueen: I'd give them a one out of five on communication.
GetHuman: And what about Purityproducts.com's ability to quickly and effectively address your problem?
~dogqueen: For that I would say one out of five.
GetHuman: And finally- any advice for other Purityproducts.com customers?
~dogqueen: Call them early in the day or late. Don't forget any personal or account information you might need for Purityproducts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dogqueen taken from his Purityproducts.com customer service problem that occurred on November 6th, 2017.
Purityproducts.com
1.00 of 5 stars | 6 reviews
~dogqueen's Purityproducts.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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