Purityproducts.com: got in this from radio, as was supposed to be f...

A Purityproducts.com customer review by GetHuman user GetHuman-200760 from November 14th, 2017

Background on GetHuman-200760's case

GetHuman: GetHuman-200760 - can you tell our other Purityproducts.com customers when your case took place?
GetHuman-200760: Yes I can. It was morning, on November 10th.
GetHuman: Did you reach out to Purityproducts.com, and if so, how?
GetHuman-200760: I used the 800-256-6102 number I found for on the GetHuman Purityproducts.com customer phone number page I was on: Purityproducts.com Customer Service Phone Number
GetHuman: And which of these common Purityproducts.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-200760 a list of common Purityproducts.com problems)
GetHuman-200760: "Warranty claim" was why I was trying to call.

GetHuman-200760's review of Purityproducts.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Purityproducts.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-200760: got in this from radio, as was supposed to be free trial, ends up they take card * for S&H and then your in a deal they say you can canceal. I'm trying to do that as I can't afford the products. no one will help me do that. Better be careful might have a Lawyer on your case. Sorry I just need to canceal.
GetHuman: Let's quantify your experience contacting Purityproducts.com. On a scale of 1 to 5, how easy is it go get help on a Purityproducts.com problem?
GetHuman-200760: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-200760: I'd give them a three out of five on communication.
GetHuman: And what about Purityproducts.com's ability to quickly and effectively address your problem?
GetHuman-200760: For that I would say four out of five.
GetHuman: And finally- any advice for other Purityproducts.com customers?
GetHuman-200760: Call them early in the day or late. Don't forget any personal or account information you might need for Purityproducts.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-200760 taken from his Purityproducts.com customer service problem that occurred on November 10th, 2017.

Purityproducts.com

1.00 of 5 stars | 6 reviews

GetHuman-200760's Purityproducts.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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