ROBLOX I keep having trouble with the ROBLOX St...
A ROBLOX customer review by GetHuman user ~iiToxicWafflesX from November 26th, 2017
Background on ~iiToxicWafflesX's case
GetHuman: ~iiToxicWafflesX - can you tell our other ROBLOX customers when your case took place?
~iiToxicWafflesX: Yes I can. It was morning, on November 22nd.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~iiToxicWafflesX a list of common ROBLOX problems)
~iiToxicWafflesX: "Account access" was why I was trying to call.
~iiToxicWafflesX's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~iiToxicWafflesX: ROBLOX I keep having trouble with the ROBLOX Studio. When I made a awesome game that took my * hours of making, I tried to save it. But evertime I do it, it crashes and it says ROBLOX Studio is not responding. I really, super, hate it so much! I spent hours on working on it and it froze on me. It's done this most every time I go to want to save the game I make. I want this fixed now. It's getting on my last nerve and I can't take it.
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~iiToxicWafflesX: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~iiToxicWafflesX: I'd give them a two out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~iiToxicWafflesX: For that I would say one out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~iiToxicWafflesX: Call them early in the day or late. Don't forget any personal or account information you might need for ROBLOX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~iiToxicWafflesX taken from his ROBLOX customer service problem that occurred on November 22nd, 2017.