I wss so pleased that Reader's Digest was able...

A Reader's Digest customer review by GetHuman user GetHuman-36824 from November 21st, 2017

Background on GetHuman-36824's case

GetHuman: GetHuman-36824 - can you tell our other Reader's Digest customers when your case took place?
GetHuman-36824: Yes. It was morning, on November 12th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman-36824: I used the 877-732-4438 number I found for on the GetHuman Reader's Digest customer phone number page I was on: Reader's Digest Customer Service Phone Number
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-36824 a list of common Reader's Digest problems)
GetHuman-36824: "Update Account Info" was why I was trying to call.

GetHuman-36824's review of Reader's Digest customer service

GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-36824: I wss so pleased that Reader's Digest was able to convert my mom's current subscription to a large print edition with no hassle. THANK YOU!
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
GetHuman-36824: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-36824: I'd give them a three out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
GetHuman-36824: For that I would say five out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
GetHuman-36824: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-36824 taken from his Reader's Digest customer service problem that occurred on November 12th, 2017.

Reader's Digest

4.88 of 5 stars | 55 reviews

GetHuman-36824's Reader's Digest Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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