Reader's Digest: The phone only rang a couple of times, then a L...
A Reader's Digest customer review by GetHuman user ~mskittycat from November 26th, 2017
Background on ~mskittycat's case
GetHuman: ~mskittycat - can you tell our other Reader's Digest customers when your case took place?
~mskittycat: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Reader's Digest, and if so, how?
GetHuman: And which of these common Reader's Digest customer issues best describes the reason you wanted to talk to them?
(Shows ~mskittycat a list of common Reader's Digest problems)
~mskittycat: "Cancel Subscription" was why I was trying to call.
~mskittycat's review of Reader's Digest customer service
GetHuman: So how would you sum up your experience for GetHuman's Reader's Digest customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mskittycat: The phone only rang a couple of times, then a LIVE operator answered. Helped me immediately. I'm still in shock! Thanks a million.
GetHuman: Let's quantify your experience contacting Reader's Digest. On a scale of 1 to 5, how easy is it go get help on a Reader's Digest problem?
~mskittycat: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mskittycat: I'd give them a three out of five on communication.
GetHuman: And what about Reader's Digest's ability to quickly and effectively address your problem?
~mskittycat: For that I would say five out of five.
GetHuman: And finally- any advice for other Reader's Digest customers?
~mskittycat: Call them early in the day or late. Don't forget any personal or account information you might need for Reader's Digest to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mskittycat taken from his Reader's Digest customer service problem that occurred on November 19th, 2017.