Regions Bank: Regions did not tell me that I would have to wa...
A Regions Bank customer review by GetHuman user ~Unhappy from November 19th, 2017
Background on ~Unhappy's case
GetHuman: ~Unhappy - can you tell our other Regions Bank customers when your case took place?
~Unhappy: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy a list of common Regions Bank problems)
~Unhappy: "Reduce my interest rate" was why I was trying to call.
~Unhappy's review of Regions Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy: Regions did not tell me that I would have to wait for my check to be put into my account and now when I need to have my money I don't have it my entire paycheck is now sitting in your office and I have no money to use now I can get ahold of anyone and now I'm stuck with nothing. I really wanting to switch banks now.
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
~Unhappy: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy: I'd give them a one out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
~Unhappy: For that I would say four out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
~Unhappy: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy taken from his Regions Bank customer service problem that occurred on November 11th, 2017.