Regions Bank: can't get a live person on the phone. Looking f...
A Regions Bank customer review by GetHuman user ~mherring from November 22nd, 2017
Background on ~mherring's case
GetHuman: ~mherring - can you tell our other Regions Bank customers when your case took place?
~mherring: Yes. It was evening, on November 12th.
GetHuman: Did you reach out to Regions Bank, and if so, how?
GetHuman: And which of these common Regions Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~mherring a list of common Regions Bank problems)
~mherring: "Change PIN" was why I was trying to call.
~mherring's review of Regions Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's Regions Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mherring: can't get a live person on the phone. Looking for another bank. Too many things you can not accomplish on line.
GetHuman: Let's quantify your experience contacting Regions Bank. On a scale of 1 to 5, how easy is it go get help on a Regions Bank problem?
~mherring: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mherring: I'd give them a two out of five on communication.
GetHuman: And what about Regions Bank's ability to quickly and effectively address your problem?
~mherring: For that I would say one out of five.
GetHuman: And finally- any advice for other Regions Bank customers?
~mherring: Call them early in the day or late. Don't forget any personal or account information you might need for Regions Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mherring taken from his Regions Bank customer service problem that occurred on November 12th, 2017.