Renee in Austin: Last week, my wife and I bought a wonderful use...
A Renee in Austin customer review by GetHuman user ~Andres Rios from November 7th, 2017
Background on ~Andres Rios's case
GetHuman: ~Andres Rios - can you tell our other Renee in Austin customers when your case took place?
~Andres Rios: Yeah. It was morning, on November 3rd.
GetHuman: Did you reach out to Renee in Austin, and if so, how?
GetHuman: And which of these common Renee in Austin customer issues best describes the reason you wanted to talk to them?
(Shows ~Andres Rios a list of common Renee in Austin problems)
~Andres Rios: "Insurance claim" was why I was trying to call.
~Andres Rios's review of Renee in Austin customer service
GetHuman: So how would you sum up your experience for GetHuman's Renee in Austin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andres Rios: Last week, my wife and I bought a wonderful used car - a bright orange Land Rover Discovery. Renee and the people he works with are great! I brought the car there and was AMAZED at what they did for me. They really have their customer at the core of their values. They looked at my needs, my budget and my financial situation and came up with ways to accommodate me.**Yesterday, I brought my truck in and decided to spend the day at a nearby coffee shop. Their staff provided transportation for me and really took the time to listen to me, address my concerns and make me feel heard. The service after the sale was incredible. Picture perfect.**If you need a used vehicle and need help getting financed, call Renee. He cares. ***-***-****. Their attention to detail is unparalleled. The end result is WELL WORTH the investment. (which will surprise you with how much less it is than you expected)
GetHuman: Let's quantify your experience contacting Renee in Austin. On a scale of 1 to 5, how easy is it go get help on a Renee in Austin problem?
~Andres Rios: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andres Rios: I'd give them a five out of five on communication.
GetHuman: And what about Renee in Austin's ability to quickly and effectively address your problem?
~Andres Rios: For that I would say three out of five.
GetHuman: And finally- any advice for other Renee in Austin customers?
~Andres Rios: Call them early in the day or late. Don't forget any personal or account information you might need for Renee in Austin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andres Rios taken from his Renee in Austin customer service problem that occurred on November 3rd, 2017.
Renee in Austin
5.00 of 5 stars | 54 reviews
~Andres Rios's Renee in Austin Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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