Republic Bank and Trust Company: asked a question and was transferred to an auto...
A Republic Bank and Trust Company customer review by GetHuman user ~kisha726 from November 20th, 2017
Background on ~kisha726's case
GetHuman: ~kisha726 - can you tell our other Republic Bank and Trust Company customers when your case took place?
~kisha726: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Republic Bank and Trust Company, and if so, how?
GetHuman: And which of these common Republic Bank and Trust Company customer issues best describes the reason you wanted to talk to them?
(Shows ~kisha726 a list of common Republic Bank and Trust Company problems)
~kisha726: "Setup an account" was why I was trying to call.
~kisha726's review of Republic Bank and Trust Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Bank and Trust Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kisha726: asked a question and was transferred to an automated system without being told they were transferring me
GetHuman: Let's quantify your experience contacting Republic Bank and Trust Company. On a scale of 1 to 5, how easy is it go get help on a Republic Bank and Trust Company problem?
~kisha726: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kisha726: I'd give them a two out of five on communication.
GetHuman: And what about Republic Bank and Trust Company's ability to quickly and effectively address your problem?
~kisha726: For that I would say five out of five.
GetHuman: And finally- any advice for other Republic Bank and Trust Company customers?
~kisha726: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Bank and Trust Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kisha726 taken from his Republic Bank and Trust Company customer service problem that occurred on November 17th, 2017.
Republic Bank and Trust Company
1.50 of 5 stars | 2 reviews
~kisha726's Republic Bank and Trust Company Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars
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