RingCentral, Inc.: Had issues with my service and they we're patie...
A RingCentral, Inc. customer review by GetHuman user GetHuman-371027 from November 18th, 2017
Background on GetHuman-371027's case
GetHuman: GetHuman-371027 - can you tell our other RingCentral, Inc. customers when your case took place?
GetHuman-371027: Yeah. It was evening, on November 11th.
GetHuman: Did you reach out to RingCentral, Inc., and if so, how?
GetHuman: And which of these common RingCentral, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-371027 a list of common RingCentral, Inc. problems)
GetHuman-371027: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-371027's review of RingCentral, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's RingCentral, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-371027: Had issues with my service and they we're patient with me throughout the process. Found out that the issue was on my end and not RingCentral. Great support team.
GetHuman: Let's quantify your experience contacting RingCentral, Inc.. On a scale of 1 to 5, how easy is it go get help on a RingCentral, Inc. problem?
GetHuman-371027: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-371027: I'd give them a two out of five on communication.
GetHuman: And what about RingCentral, Inc.'s ability to quickly and effectively address your problem?
GetHuman-371027: For that I would say three out of five.
GetHuman: And finally- any advice for other RingCentral, Inc. customers?
GetHuman-371027: Call them early in the day or late. Don't forget any personal or account information you might need for RingCentral, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-371027 taken from his RingCentral, Inc. customer service problem that occurred on November 11th, 2017.
RingCentral, Inc.
1.00 of 5 stars | 4 reviews
GetHuman-371027's RingCentral, Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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