Rock-rebel.com: I made a order with Rock-Rebel over * months ag...
A Rock-rebel.com customer review by GetHuman user ~Ruhama from November 13th, 2017
Background on ~Ruhama's case
GetHuman: ~Ruhama - can you tell our other Rock-rebel.com customers when your case took place?
~Ruhama: Yes. It was evening, on November 5th.
GetHuman: Did you reach out to Rock-rebel.com, and if so, how?
GetHuman: And which of these common Rock-rebel.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ruhama a list of common Rock-rebel.com problems)
~Ruhama: "Make a purchase" was why I was trying to call.
~Ruhama's review of Rock-rebel.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Rock-rebel.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ruhama: I made a order with Rock-Rebel over * months ago. I still have not received my order. I constantly email them to find out what is going on, they give me some politically correct answer with no meaning behind it. I finally track the package myself to see where it is, just to discover it was return to rock rebel * months ago. They are still looking for it. So far i have to clothing or refund. There number always goes to voicemail and no one returns the call. DON'T BUY THERE CLOTHING , BECAUSE YOU WILL GET NOTHING BUT GRIF AND HEAD ACES. THEY SCAMMED ME SO FAR AND THEY WILL SCAM YOU.
GetHuman: Let's quantify your experience contacting Rock-rebel.com. On a scale of 1 to 5, how easy is it go get help on a Rock-rebel.com problem?
~Ruhama: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ruhama: I'd give them a two out of five on communication.
GetHuman: And what about Rock-rebel.com's ability to quickly and effectively address your problem?
~Ruhama: For that I would say one out of five.
GetHuman: And finally- any advice for other Rock-rebel.com customers?
~Ruhama: Call them early in the day or late. Don't forget any personal or account information you might need for Rock-rebel.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ruhama taken from his Rock-rebel.com customer service problem that occurred on November 5th, 2017.
Rock-rebel.com
1.00 of 5 stars | 1 reviews
~Ruhama's Rock-rebel.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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